YOUR CANCELLATION LETTER: Virgin Media
Are you a subscriber to a Virgin Media offer and would like to cancel your subscription now?
No problem, we provide you with an efficient termination service that will allow you to get out of your subscription in no time!
How do I cancel my Virgin Media subscription?
It's easy to cancel your Virgin Media subscription, just choose the Virgin Media service you want to cancel and the date from which you want it to stop and we'll send you the corresponding cancellation letter electronically. Cancelcontract offers you a fast and efficient service!
What are the conditions for terminating a Virgin Media subscription?
The termination conditions for your Virgin offer vary depending on the offer you have subscribed to at Virgin. Thus, the offers proposed by Virgin have minimum commitment periods ranging from 9 to 18 months depending on the offer subscribed. If you decide to terminate your Virgin offer, you must respect a 30-day notice period. Your offer will end a few days after Virgin Customer Service receives your termination letter or on the date indicated in your termination request
How do I keep my phone number after a termination?
If you wish to keep your phone number after you terminate your Virgin subscription, you will need to provide a Porting Authorization Code (PAC) to your new operator. If you do not do this, you will not be able to keep your number following the termination of your Virgin contract.
How to return your TV, internet or telephone equipment Virgin?
When you decide to terminate your Virgin contract, you must return the equipment that was loaned to you when you signed your contract. If you return Virgin equipment in poor condition or if you do not return it, Virgin may sanction you.
Virgin will send you a prepaid postage package so you can return your equipment easily.
Is it possible to keep Virgin's email service after cancelling your subscription?
Following the termination of your Virgin Internet offer, you will be able to keep access to your Virgin mailbox for 90 days. Virgin believes that these 90 days are enough time for you to backup your contacts, emails and documents. After this period, Virgin will close your email account.
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