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YOUR CANCELLATION LETTER: BT

Cancel your subscription online with this letter

Are you a subscriber to a BT offer and would like to cancel your subscription now?

No problem, we provide you with an efficient termination service that will allow you to get out of your subscription in no time!

How do I cancel my BT subscription?

It's easy to terminate your BT subscription, just choose the BT service you want to terminate and the date from which you want it to stop and we'll send you the corresponding termination letter electronically. Cancelcontract offers you a fast and efficient service!

What are the conditions for terminating a BT subscription?

The termination conditions for your EE offer vary depending on the offer you have subscribed to at BT. BT offers offers with minimum commitment periods of 12 months in general but some BT offers may have a commitment period of 18 or 24 months. Therefore, this minimum commitment period must be taken into account when terminating your BT contract. Your offer will end a few days after BT Customer Service receives your termination letter or on the date indicated in your termination request.

How do I keep my phone number after a termination?

If you wish to keep your telephone number after terminating your BT subscription, you will need to provide a Porting Authorisation Code (PAC) to your new operator. If you do not do this, you will not be able to keep your number following the termination of your BT contract.

How do I find the end of the commitment period of my BT contract?

Would you like to find the end of the commitment period of your BT contract to terminate it? No problem, just go to your BT personal space to find this information. Your minimum commitment period can be 12, 18 or 24 months depending on the BT offer you have subscribed to.

How do I cancel my contract without keeping my phone number?

If you wish to cancel your BT contract and not keep your telephone number, you will need to have your STAC number (Service Termination Authorisation Code). You can obtain your STAC number free of charge from your BT operator.

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